Concord Hospitality connects hotel employees with Google Chromeboxes




Practically, 100 Marriott and other premium-branded hotel properties in the United States and Canada are operated by Concord Hospitality, catering primarily to business travelers. In the past seven years, we’ve expanded quickly, growing to about 4,900 employees and doubling the number of our hotel properties. The hotel industry is constantly changing and we strive to be at the forefront of developments as we grow. We are always looking to embrace the latest technology and the best. So, when we need technology to provide all employees with access to human resource information – especially those who normally do not have access to a computer – we opted for Google Chromebox.


The communal Chromeboxes are used by all of our hotels employees to view payroll and tax forms see how many hours you have earned holiday, and request time off. They can also send this information to the nearest printer using Google Cloud Print printer nearby.


Chromeboxes management console to add greater efficiency to our HR operations. Chrome kiosk mode allows us to maintain Chromeboxes light up to show you only the HR application, so employees always have what they need on hand. My IT staff do not have to worry about another application provisioning, or monitoring the Internet usage. In addition, if the IT team we need to update anything, we can go into the management console, make changes, and applies to all Chromeboxes at once.


The boxes are simple to set up and we finished the implementation and device management console us nearly two months in advance. Price is a major factor in our decision to use Chromeboxes. Initially, we plan to invest in a traditional computer workstations, but the cost is expensive. Our human resources department only had $ 1,000 to spend on a new technology for each property. We realize that ‘small thin Chromebox will achieve essentially the same thing as complicated, $ 5,000 computer kiosks in terms of access to information for our staff – but for a fraction of the cost.


We put in Chromeboxes breakrooms to every one of our hotel last year and enthusiastic employees. They love the speed at which pages load and find them easy to use; we do not need any support so far. We have created a tutorial in Spanish for employees who are not native speakers of English and were able to jump right on the system. The computer is easy to use, durable and reliable.


Chromeboxes allow us to give resources and services to all of our employees without the need for full internet access for workers who have limited needs and abilities. While the initial cost may be the reason we went with Google, the advantage of easy handling and speed we are considering additional uses. We could end up with Chromeboxes for guests in the future.


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