The Better Business Bureau (BBB) has a real mix of telecommuting in the office and staff. As a nonprofit busy company, they employ technology to lead their organization, and as many Better Business Bureau offices across the country, they have an IT department that adds to the challenge of keeping the information secure and available time. If someone needs the help of technology, the department will configure new computers or software update set. Juggling the responsibilities can be difficult at the busiest times of the year.
It is until they decided to bring 35 Google Chromebooks and Chromeboxes for Business to the BBB. They were able to reduce the time they spent handling IT task at almost overnight. The tasks such as software updates and patches, security concerns, all can be overcome. They’ve already seen firsthand at how Google can help their business—they were early adopters among BBB offices using Google Apps for Business (about 30% of BBB nationwide is now using Google Apps), and we love collaborating on documents and managing our emails, which Google Apps has made so simple.
Chromebooks and Chromeboxes have given them more freedom and helped them lock down the security information. The devices run on the Chrome operating system and devices is automatically updated. The security system is built into the Chromebook in multiple layers, such as sandboxing and data encryption, so they can be satisfied knowing that malware can’t get far into the system. With Chrome management onsole, they can preload apps that they want employees to use and limit downloads to only those applications employees need for their work with consumers and Accredited Businesses. They have saved roughly $900 per seat by purchasing Chromeboxes versus computers with additional software. This is really a saving since they have approximately of 50 people staff.
With Google Apps for Business, BBB eliminated the need for email and document servers, and thus, they save more on maintaining those devices. They found now easier to share documents and track changes, no longer emailing those documents back and forth as attachments. Plus, having Google Apps allow them remote workers to always have information at their fingertips. Switching to Google Apps for Business really does well for BBB.
BBB is now in the process of expanding beyond their original of 35 devices and switching out all of their desktops and laptops to Chromebooks and Chromeboxes. In fact, they’ve become kind of expert at adopting Google technology that other BBB offices in North America are coming to them for advice related to Google Apps and buying Chromebooks and Chromeboxes for Business.